Bhutan Insurance Limited (BIL) provides non-life insurance products for individuals, corporate bodies, small & medium size enterprise throughout Bhutan. The Company started operations on 20th August 2009, and today has a country wide network connected through the latest technology for quick communication and response in over 17 dzongkhags. We have expanded our service network progressively with our Head Office in Thimphu, Branch Offices in Phuentsholing, Paro, Wangduephodrang, Gelephu and Samdrup Jongkhar, and Extension Offices in Bumthang, Mongar, Tsirang, Tashigang, Trongsa, Samtse, Zhemgang, Nganlam, Khuruthang, Gedu, Haa, Trashiyangtse and Dagelapela. All these were only made possible through the continued support of our clients and employees throughout the years. The Company today employs more than 80 people. BIL is incorporated in 2009 under the Companies Act of the Kingdom of Bhutan – 2000, and is licensed to engage in the business of General Insurance by the Royal Monetary Authority of Bhutan in pursuant to part II of the Financial Institutions Act of Bhutan – 1992, and is also listed with the Royal Securities Exchange of Bhutan Limited (RSEBL) since 2009. BIL is also authorized by the RMA to provide Financing & Investment services and manage Private Provident Fund (PPF) and Gratuity Fund (GF).
We differentiate ourselves through our employees, referrals and our total commitment to customer service. The company has an independent Grievance cell in place to facilitate the walk-in and online customer grievances.
24.12.2008 - Got in-principle approval from the RMA to establish the company
24.07.2009 - Got incorporated under the Companies Act of the Kingdom of Bhutan 2000
14.08.2009 - RMA granted license to engage in business of General Insurance
20.08.2009 - Started business operations in Thimphu
20.08.2009 - Initial Public Offer (IPO) of 60% of the companies share
19.04.2010 - RMA granted approval to operate Financing & Investment Department
24.05.2010 - Introduction of Private Provident Fund Scheme
15.05.2013 - Launched Workmen’s Compensation Insurance
04.08.2014 - Launched Insurance on wheels
13.08.2014 - RMA granted approval to manage Gratuity Fund
17.02.2014 - Launched Student Care Policy
01.10.2009: Extension office at Bumthang
18.10.2009: Branch office at Phuentsholing
01.11.2009: Branch office at Wangduephodrang
05.11.2009: Branch office at Paro
06.01.2010: Branch office at Gelephu
10.06.2010: Branch office at Samdrup Jongkhar
12.07.2010: Extension office at Mongar
09.04.2012: Extension office at Tsirang
03.05.2012: Extension office at Tashigang
01.01.2013: Extension office at Trongsa
09.09.2014: Extension office at Samtse
09.04.2015: Extension office at Zhemgang
11.12.2015: Extension office at Nganlam
14.01.2016: Extension office at Khuruthang
17.01.2016: Extension office at Gedu
05.08.2016: Extension office at Haa
26.04.2017: Extension office at Trashiyangtse
01.03.2018: Extension office at Dagapela
15.08.2019: Extension office at Babesa, Thimphu
07.07.2020: City office, Main Town, Norzin Lam, Thimphu
The company has multilayer distribution channels established with a mandate to educate the mass and assist them in choosing the right insurance products.
1. Referrals.
2. Direct field underwriters providing door to door service.
3. Insurance on wheels
4. Interactive website facilitating online downloads and BIL Facebook Group, Twitter, LinkedIn, Youtube, Google Plus.