Bhutan Insurance Limited (BIL) provides non-life insurance products for individuals, corporate bodies, small & medium size enterprise throughout Bhutan. The Company started operations on 20th August 2009, and today has a country wide network connected through the latest technology for quick communication and response in over 17 dzongkhags. We have expanded our service network progressively with our Head Office in Thimphu, Branch Offices in Phuentsholing, Paro, Wangduephodrang, Gelephu and Samdrup Jongkhar, and Extension Offices in Bumthang, Mongar, Tsirang, Tashigang, Trongsa, Samtse, Zhemgang, Nganlam, Khuruthang, Gedu, Haa, Trashiyangtse and Dagelapela. All these were only made possible through the continued support of our clients and employees throughout the years. The Company today employs more than 80 people. BIL is incorporated in 2009 under the Companies Act of the Kingdom of Bhutan – 2000, and is licensed to engage in the business of General Insurance by the Royal Monetary Authority of Bhutan in pursuant to part II of the Financial Institutions Act of Bhutan – 1992, and is also listed with the Royal Securities Exchange of Bhutan Limited (RSEBL) since 2009. BIL is also authorized by the RMA to provide Financing & Investment services and manage Private Provident Fund (PPF) and Gratuity Fund (GF).

We differentiate ourselves through our employees, referrals and our total commitment to customer service. The company has an independent Grievance cell in place to facilitate the walk-in and online customer grievances.

24.12.2008 - Got in-principle approval from the RMA to establish the company

24.07.2009 - Got incorporated under the Companies Act of the Kingdom of Bhutan 2000

14.08.2009 - RMA granted license to engage in business of General Insurance

20.08.2009 - Started business operations in Thimphu

20.08.2009 - Initial Public Offer (IPO) of 60% of the companies share

19.04.2010 - RMA granted approval to operate Financing & Investment Department

24.05.2010 - Introduction of Private Provident Fund Scheme

15.05.2013 - Launched Workmen’s Compensation Insurance

04.08.2014 - Launched Insurance on wheels

13.08.2014 - RMA granted approval to manage Gratuity Fund

17.02.2014 - Launched Student Care Policy

01.10.2009: Extension office at Bumthang

18.10.2009: Branch office at Phuentsholing

01.11.2009: Branch office at Wangduephodrang

05.11.2009: Branch office at Paro

06.01.2010: Branch office at Gelephu

10.06.2010: Branch office at Samdrup Jongkhar

12.07.2010: Extension office at Mongar

09.04.2012: Extension office at Tsirang

03.05.2012: Extension office at Tashigang

01.01.2013: Extension office at Trongsa

09.09.2014: Extension office at Samtse

09.04.2015: Extension office at Zhemgang

11.12.2015: Extension office at Nganlam

14.01.2016: Extension office at Khuruthang

17.01.2016: Extension office at Gedu

05.08.2016: Extension office at Haa

26.04.2017: Extension office at Trashiyangtse

01.03.2018: Extension office at Dagapela

15.08.2019: Extension office at Babesa, Thimphu

07.07.2020: City office, Main Town, Norzin Lam, Thimphu

The company has multilayer distribution channels established with a mandate to educate the mass and assist them in choosing the right insurance products.

1. Referrals.

2. Direct field underwriters providing door to door service.

3. Insurance on wheels

4. Interactive website facilitating online downloads and BIL Facebook Group, Twitter, LinkedIn, Youtube, Google Plus.